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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Osorio

January 30, 2026

5  out of  5
rating by Carlos Osorio
"Shannon at State Farm exemplifies care, kindness, and true professionalism. Her vast knowledge and quick thinking make navigating claims smooth and stress-free, even in challenging situations. She goes above and beyond for her customers, always acting with honor and integrity. Shannon doesn’t wait for things to happen—she makes things happen. Her proactive mindset and dedication truly set her apart, and it’s clear she genuinely cares about the people she serves. Highly recommended."
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shima abriji

January 12, 2026

5  out of  5
rating by shima abriji
"Gerit Schell - State Farm Insurance Agent"
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Eden Diehl

January 10, 2026

5  out of  5
rating by Eden Diehl
"I have had nothing but an incredible experience working with State Farm. I am able to consistently talk with my representative who is not only extremely knowledgeable, but empathetic and looking for better opportunities for me to look into on a regular basis."
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JD Bonham

January 9, 2026

5  out of  5
rating by JD Bonham
"f you’re looking for an insurance team that handles the 'un-bull-ievable,' look no further. We recently had an encounter with a very powerful, very majestic OX, and while the situation was heavy, Gerit and Tracy handled it with total grace. They are the ultimate professional tag-team. Honestly, if they can handle an ox, your fender bender doesn’t stand a chance. 10/10, would trust them with my family (and OX) any day!"
We responded:
"Thank you JD. No doubt that dealing with an Ox is a a unique experience. I’m glad all is well and we were able to help you out! Stay safe and Happy New Year! -Gerit "
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Daniel Smith

January 4, 2026

5  out of  5
rating by Daniel Smith
"we have been State Farm customers for 40 years. Tracey Shannon and Gerit are AMAZING!"
We responded:
"Thank you, Daniel, for the kind review!! The team and I always enjoy working with you and look forward to connecting again sometime soon! Grateful for you! -Gerit "
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Alan Feller

January 2, 2026

5  out of  5
rating by Alan Feller
"Gerit Schell State Farm has been super easy to work with. Whenever I have questions they respond quickly. If they don't know the answer, they will find it."
We responded:
"Thank you, Alan! You make it easy on us. I’m looking forward to heading your way soon for a visit! -Gerit "
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Marlene Condello

December 19, 2025

5  out of  5
rating by Marlene Condello
"Working with Shannon Brooks has been a great experience. She's easy to talk to, really listens, and is pleasant and responsive. I appreciate how prompt and helpful she is."
We responded:
"Thank you, Marlene! Shannon works very hard to provided timely and professional service. It’s a part of who she is! I’m so grateful that you took the time to compliment her. -Gerit "
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Jeff Petersen

December 5, 2025

5  out of  5
rating by Jeff Petersen
"I have used this company for years,. Very knowledgeable, great work and great people"
We responded:
"Thank you Jeff! The team loves working with you and we appreciate the opportunity to help with your insurance. Have a super weekend! -Gerit "
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Stuart Mitchell

November 25, 2025

5  out of  5
rating by Stuart Mitchell
"I had an excellent insurance review. Tracey West is always prepared and very knowledgeable. She definitely knows her stuff. She will communicate it with you so that you completely understand. I appreciate her approach a lot."
We responded:
"Thank you Stuart! I know Tracey enjoyed reviewing your insurance coverage with you. Grateful you took the time out to meet with her and looking forward to helping in the future. -Gerit "
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Dean Maki

November 24, 2025

5  out of  5
rating by Dean Maki
"Great to chat with everyone again. Always a pleasure!"
We responded:
"Great to hear, Dean. Thank you for your business! -Gerit "
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Taylor Doggett

November 19, 2025

5  out of  5
rating by Taylor Doggett
"Evan was super helpful with setting up our new homeowner and auto policies. He was very thorough with explaining the process step by step. Evan worked with our lender multiple times making multiple phone calls and emails to ensure everything was handled properly. He took the stress off our shoulders and updated me after every phone call/email. I can’t thank Evan and his team enough for the help getting us all squared away."
We responded:
"Hi Taylor! I’m so glad to read of your positive experience with our office and specifically, Evan. Evan works hard to get things just right with our customer’s insurance and it’s nice to see you recognized that. Thank you for being our customer. -Gerit "
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Tyler Hayes

November 14, 2025

5  out of  5
rating by Tyler Hayes
"Shannon has been excellent to work with! Always incredibly helpful and quick with whatever I need help with!"
We responded:
"Thank you, Tyler. Shannon works really hard for our customers and I’m glad you’ve had a positive experience. Grateful that you are our customer. -Gerit "
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Bruce McKeag

November 14, 2025

5  out of  5
rating by Bruce McKeag
"The agent and staff are thoroughly professional, competent, knowledgeable and welcoming. We had our "annual review," and no concerns. State Farm is competitive in their pricing."
We responded:
"Bruce, What can I say? You are a difference maker for so many including me and my team. So grateful that you trust us to help with your protection and the team always enjoys it when you stop in. Enjoy the holidays and Merry Christmas! -Gerit "
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Roy Wilson

November 10, 2025

5  out of  5
rating by Roy Wilson
"Tracey West is the best in the business! Highly professional! Communicates and explains policy information really well so that it's easily understandable! Her many years of experience is very evident!"
We responded:
"Thank you Roy. Tracey is the best and she loves working with you too! We are so lucky to get to work with her every day. Thank you for your continued business and for sharing such kind feedback. It means so much to all of us and will certainly give Tracey a big smile."
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Steven Knapp

November 5, 2025

5  out of  5
rating by Steven Knapp
"They always answer the phone within 2-3 rings, and they are SO friendly!! They have a great customer service mentality, and I will always do business with them as long as I can."
We responded:
"Thank you Steve! It is a joy working with you and we appreciate the opportunity to help. -Gerit "
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Lana Ambrose

November 3, 2025

5  out of  5
rating by Lana Ambrose
"I have worked with Shannon Brooks for many years & have never been disappointed. She is professional, knowledgeable & does it all with a warm personality & smile! Thanks, Shannon!"
We responded:
"Shannon loves working you, Lana! Thank you for being our customer and for the kind review! "
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Baam Sun

October 31, 2025

5  out of  5
rating by Baam Sun
"Learned a lot about my policy and insurance! Evan really helped a bunch!"
We responded:
"This is great to hear! Evan does a great job of educating our customers and providing a great value for coverage. Thank you for sharing your experience! -Gerit "
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Pam Troupe

October 21, 2025

5  out of  5
rating by Pam Troupe
"Very prompt service!"
We responded:
"Wonderful to hear Pam! We try hard to make it easy doing business with us. Grateful for you. -Gerit "
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Alex Tran

October 21, 2025

5  out of  5
rating by Alex Tran
"Tracey has always been very helpful and very knowledgeable. She makes it very easy to understand about the policies that we have. Thank you, Tracey."
We responded:
"Hello Alex, Thank you for the nice review. You have always been a joy to work with. -Gerit "
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Trulee Hokanson

October 16, 2025

5  out of  5
rating by Trulee Hokanson
"Super helpful and attentive staff! Every experience has gone smoothly!"
We responded:
"Thank you Trulee. This is what we strive for and I’m glad to know we are doing well for you. Thank you for being our customer! -Gerit "
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Linh Nguyen

October 15, 2025

5  out of  5
rating by Linh Nguyen
"Tracey is awesome! She always friendly and knowledge knowing what I want and need."
We responded:
"Thank you, Linh! We are grateful for the opportunity to help with your insurance. -Gerit "
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Karen Kehler

October 9, 2025

5  out of  5
rating by Karen Kehler
"Very helpful. Pleasant experience. Answers all questions and gives suggestions. Strongly recommend."
We responded:
"Thank you, Karen!! This is exactly what we are trying to accomplish and I’m glad you see the team working hard to meet your needs. We are grateful for you! -Gerit "
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Julie Ellis

October 8, 2025

5  out of  5
rating by Julie Ellis
"Evan and the whole team at Gerit Schell State Farm are great at looking out for my insurance needs. After many decades with Dean Hoy State Farm it's comforting to have a new team looking out for me and my family."
We responded:
"Thank you Julie!! We appreciate you so much. Evan is great to work with and the team and I will always be ready to help when you need us. -Gerit "
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Sara Carnicle

October 3, 2025

5  out of  5
rating by Sara Carnicle
"Very helpful and easy to work with!"
We responded:
"This is wonderful to read, Sara. Thank you for being our customer!! -Gerit "
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Pati Hughes

September 30, 2025

5  out of  5
rating by Pati Hughes
"Tracey was great to work with! She came up with ways to save me money, responded quickly and was very accommodating! I would highly recommend this office for your insurance needs."
We responded:
"Thank you, Pati! Tracey is an expert in getting coverage right and for the best possible price. I’m glad to hear of the great experience you had with Tracey. The team and I will always be eager to help when you need us and we are so grateful to have you as our customer. -Gerit "